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Kord Information Systems, LLC
Support
Currently located on the beautiful Hawaiian island of Molokai, Kord Information Systems, LLC has been developing, and supporting business critical software solutions for Marinas since 1994. We know how important it is to have someone to help when the need arises.
 

Contact Information

Kord Information Systems
8320 Kamehameha V Hwy
Kaunakakai, HI 96748

Support Voice: 808-558-8111
Email: Info@KordInformationSystems.com Support Web: TMPUsers.com
Fax: 866-646-8764

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Kord Information Systems believes the support of a product or service is just as important as the product or service itself. To that end, numerous avenues of support are provided depending on the product or service purchased. We pride ourselves in tailoring a support plan specifically to fit your individual needs.

Support Highlights

Support is provided the first 90 days after installation at no charge. We want you to use this time to get familiar with the program, go through a few period closings. This way when your support contract starts your need will be minimal.

24/7 Users portal The users portal includes software updates, and documentation!

Dedicated email address with maximum 24 hour response time, most issues corrected the same day!

24/7 Emergency System Down support phone # for immediate assistance.

Remote Software Support is provided via Teamviewer you can download the client software by clicking the Download KIS Remote Support button below.

 

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